Product Info

Lord and Lady M present:

Made To Order Personalised Family Name Halloween Decal

• These personalised decals are designed and made by Lord & Lady M. We hope you like our designs, we were extremely keen to put something different out there. But we can discuss further personalisation if required
  
  
• Fabulous pumpkins without the mess
  
  
• The decal in the image covers roughly an area 16cm by 14cm. If you have a giant pumpkin and want a bigger decal, please get in touch.
  
  
• Your decal will include:
• A skull decal that can be place anywhere on your pumpkin
• The word 'THE' decal which can be placed anywhere
• The word 'FAMILY' decal which can be placed anywhere
• Your chosen family name decal which can be placed anywhere
• Each decal will come with it's own transfer tape for applying to your pumpkin
• The decals will come with slits in the transfer tape to ease attachment to a rounded item like a pumpkin

• Instructions for attachment will be included. You will  essentially need to rub the decals to attach them to the surface and when each item is attached, pull off the transfer tape slowly. If it doesnt come off easily, just keep rubbing.
  
  
• Please write the name in the special instructions at checkout and ensure spelling is correct as we cannot be held responsible for errors in the name.
  
  
• The photo shows our own pumpkin. For reference this was a small pumpkin purchased from our local CO-OP. All pumpkins vary in size so please just check the size detailed above to make sure it's suitable.
  
  
• Your decals will be posted to you at no extra cost via Royal Mail 2nd class as our default
  
  
• You can opt to pay a little extra for 1st class if you are in a rush however as these are made to order they it won't speed up the making time
  
  
• See delivery tab for UK delivery information

The current despatch time for ready to post items, like this, is the same day.

Order by 11am for same day despatch - weekdays only

COST

• We want to make delivery as simple as possible so it is included FREE of charge on all items, for UK postal addresses only
• There are plenty of additional delivery options available. Once you enter your address details at checkout, the relevant options and associated costs will be presented to you.

DESPATCH TIME

• We sometimes change our cut off times depending on how busy we are and seasonal demand
• We always aim to despatch most ready to post items the same day even when ordered last minute. There's a chance orders made after the cut off time will still be dispatched the same day. Feel free to double check before ordering using our chat button below, email hello@lordandladym.com or via Facebook.
• We generally post only on weekdays, but do ask if you need us to make a special post office trip on a Saturday. 

DELIVERY TIME

Greetings Cards

For orders being sent within the UK, these will always be posted via Royal Mail 2nd class post unless you opt to pay a little extra for a speedier service. Royal Mail states that they aim to deliver 2nd class post within 2 to 3 working days. We know that sometimes it can take a little longer though and there is no guaranteed arrival date for these items. We try to assess any notifications of postal delays and factor is what we know from previous years around the same time period too. We hope our delivery times are more cautious than most companies. We do not like to promise that a 2nd class item will take 2 to 3 working day. They often arrive next day, but sometimes can take a couple of weeks. Use the free option if you are not in a rush. We guarantee to post on time but we cannot provide any guarantee a delivery company won't be affected by delays.

If you opt to pay extra for 1st class, Royal Mail's aim is to deliver the next working day but again this is not a guaranteed service.

We do not offer compensation for items arriving late unless you have contacted us to specify a date and paid for a guaranteed service. You may be able to claim compensation from Royal Mail yourselves. 

Please expect delays during busy seasonal periods. Royal Mail state we must allow 10 working days from the expected arrival dates for items to be declared missing so please bear with us. 

Gifts / Other

Please check the individual item description as to how your order will be dispatched. Small items that can be posted through a letter box will be sent via Royal Mail and therefore the terms above for cards are applicable. For larger items, they will be posted to you via an economy courier (UK 3-5 days average from dispatch) and is included at no extra cost. We may vary which service we use and arrival dates are not guaranteed.

You can opt to pay a little extra for a faster service if you are in a rush.

If you have a issue with a particular courier company in your area do let us know. Couriers are generally independent contractors so service varies per area.